Continuous Improvement Software

CIS Software agrees that it will not at any time during or subsequent to working with our customers disclose any information or knowledge or data received or developed while providing service for our Customers, including but not limited to plans, designs, formulas, business processes, methods, test data, inventions, discoveries, computer programs, client lists, prospect lists, and trade secrets of our Customers or its clients, or use such information in any way except as is necessary in order to provide services for our Customers.

CIS Software may have access to confidential business information from clients and others, and may be authorized to handle this information in the performance of its responsibilities.  CIS Software is aware that this is proprietary information to our Customers or parties supplying it, and agrees that it may not at any time reveal or discloses said information to others outside our Customers.

Unauthorized disclosure or handling of confidential business information may result in immediate termination of the CIS Software Contract with our Customers and other appropriate sanctions or legal actions against CIS Software. 

This agreement does not include information which (a) was in the public domain prior to disclosure to the CIS Software, (b) becomes part of the public domain through no unauthorized act of emission of CIS Software, (c) as evidenced by written records, was lawfully in the CIS Software’s possession prior to disclosure by our Customers or its client, or (d) was obtained on a non-confidential basis by CIS Software from a third party under no obligation to our Customers or its client not to disclose the information.

This agreement does not preclude CIS Software from disclosure of information required by law or court order.  However, CIS Software agrees to inform our Customers promptly of the receipt of a subpoena or request for the production of information about our Customers or its client, to determine if our Customers or its client consents to release.  If our Customers or its client does not consent to release, CIS Software agrees to cooperate with our Customers to quash the subpoena or request.  If the court orders release, CIS Software agrees to release the information only to parties entitled by the court's order to receive it.

Privacy Statement

CIS Software has created this privacy statement in order to demonstrate CIS Software's commitment to privacy. The following discloses our information gathering and dissemination practices for this Web site.

Use of Cookies
CIS Software does not place cookies on our visitor's computer.

Statistical Data
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Personal Information collected - Form Submissions
This list is used to prepare quotations, send customers information that they requested, notify of product updates, Web site changes or news of interest to CIS Software Customers. As with all information collected at CIS Software, it is for our use only.

Outside Links
This site may on occasion provide links to other sites for your convenience or additional information. CIS Software is not responsible for any content or practices of these sites.

Information Correction or Removal
If you wish to correct, update or remove any information about you that may be in our records, please let us know by completing the form in "Contact Us" with the details of your request.

CIS Security Policy

Of course security is not only localized at OpSource. We at CIS Software have implemented the following security policies to further ensure that there is no un-authorized access to our customer's information.

• OpSource has 100% control of our CIS software system;

• OpSource makes all revisions to the systems and they require us to provide them with the revisions and explanations;

• Our programmers do not have access to the server without first requesting this access from OpSource who will:

• Provide the access when reasonably required to assist OpSource;

• Provide access for an agreed time, period  and date;

• Track and record every movement of our programmers while they have access to the server.

• Our developers and programmers will only have access to the test (Beta) web which is not located at OpSource. We use the beta web to implement new features and test them to ensure 100 % conformance to our specification;

• OpSource requires our programmers to reproduce any problem on the beta web and provide them the solution to be implemented on the live systems by OpSource;

• OpSource does not have any passwords to access customer’s systems and if it became necessary for them to access a customer’s system, they would make this request to CIS Head Office who will would forward the request to the applicable customer. The customer will be responsible to provide by e-mail directly to OpSource a login name and password to their system and to suspend this login immediately after the testing or investigation of the problem is completed;

• We have Non-disclosure agreements within our contracts with the programmers, server companies and all Master Distributors and CIS Certified Consultants.

We would like to point out some further notes about security and confidentiality of information. We have always included this subject in each of our start-up seminars and we discuss it in the training video on document and control. The absolute best control is when a company controls the access to open a document. All software programs and windows provides for the ability to assign passwords to documents so that they may only be opened by users knowing the passwords. The encryptions today are impossible to crack.

We suggest different levels of passwords to reflect different levels of authority. If a document is truly sensitive, it should have a password to enable authorized personnel only to open it. Larger firms will password-protect all sensitive documents. This ensures security across all platforms including managers and employees who may have access to this sensitive material but can not open the material without the proper password. This is actually a requirement in the food industry and is common-place when dealing with company recipes. When some one leaves the company, their access to CIS should be suspended and consideration to change the document passwords should be evaluated for risk potential.